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2026-223 - Sales Force Teamlead

Mon, 02 Mar 2026 09:27:17 Z

Profile : Information and Communication Technologies/Sales Force Teamlead
Contract type : Permanent
Position description :
Within the ICT department, you will join the Customer Centre of Expertise (CCoE), the team responsible for developing and maintaining Credendo’s application landscape. As the Salesforce Team Lead, you will act as the primary functional and technical owner of the Salesforce platform within the organisation. You will lead a small team of two Salesforce professionals, providing guidance, direction, and mentorship in the design and development of applications on the Salesforce platform, including Sales Cloud, Marketing Cloud Account Engagement (formerly Pardot), and related solutions. You will ensure that new business requirements, incidents and project initiatives are effectively planned, prioritised and delivered within agreed timelines. Leveraging your in-depth Salesforce expertise, you will propose recommendations and implement solutions aligned with organisational needs. You will actively contribute to the continuous enhancement of one of the core applications supporting sales and marketing processes, and play a key role in driving Salesforce adoption and success within Credendo. In close collaboration with key users and stakeholders, you will analyse, design, and document functional requirements, technical specifications, and system interfaces. You will define and execute work plans, sprint plans, and project schedules, adjusting them as necessary to accommodate evolving priorities. Additionally, you will ensure that business users receive appropriate training and that all documentation is accurate, up to date, and properly maintained. You will oversee the evolution of the Salesforce environment in alignment with enterprise architecture standards, proactively managing lifecycle health, embedding security by design, and ensuring compliance requirements are met.

You hold a Master’s degree or a Bachelor’s degree with proven experience in a similar role. You bring at least five years of hands-on experience as a Salesforce Team Lead or Salesforce Consultant. You possess strong expertise in Salesforce Sales Cloud; knowledge of Marketing Cloud Account Engagement is considered an asset. You have proven experience in integrating Salesforce with other enterprise systems. Experience with SAP integration is a plus. You are skilled in leveraging Salesforce development tools such as Apex, Visualforce, Lightning Web Components, and integrations via APIs. You have a proven track record of leading technical workshops, architectural reviews, and solution design sessions with both technical and non-technical stakeholders. Experience with data modelling, security models, and large-scale data migrations within Salesforce is a strong advantage. Beyond your technical capabilities, you have a strong analytical mindset and a solution-oriented approach. You can translate complex business needs into scalable, efficient Salesforce solutions and guide your team toward successful delivery. You are a confident communicator with excellent interpersonal and listening skills, capable of collaborating with and influencing stakeholders at all organisational levels. You work well organised and structured, and are comfortable managing multiple priorities independently and effectively. You have good written and verbal communication skills in English and either French or Dutch. Any other Indian language is considered and advantage. Experience within the financial or banking sector is considered an advantage.
Minimum level of education required : Professional bachelor (Higher Education Short Type)

2026-221 - Credit Analyst

Wed, 04 Mar 2026 14:42:31 Z

Profile : Underwriting and Credit Information/Risk Underwriter
Contract type : Permanent
Position description :
As a Credit Risk Analyst, you will work within the Underwriting and Credit Information department and you will report to the Risk Underwriting team leader. You will gather and analyse all information relevant for the assessment of short-term credit risks. You will assess the creditworthiness of debtors, mainly those located outside Europe. You will decide on possible insurance terms or submit proposals to the credit committee and the management committee. You will be a contact person for existing or potential clients. You will ensure the follow-up of your portfolio by monitoring evolutions in policies and suggested credit conditions on the market as well as evolutions in macro- and microeconomic conditions in the countries where clients of Credendo are active. You will ensure the administrative follow-up of the files in the portfolio and keep the statistics up to date.

You hold a Bachelor’s degree with a relevant experience of minimum 3 years or a Master's degree with a specialisation in economics, finance, law or commerce. You have an excellent knowledge of Dutch/French and business proficiency in English. Knowledge of additional languages is an asset. You have an international mindset and a good understanding of business environments, for example through your mixed cultural and/or educational background. You are a reliable business partner for your clients by providing advice and guiding them to the most adequate solutions. You have excellent analytical and synthetic skills and you like working with figures. You are able to convince others and to present your analyses and ideas. You are dynamic and result-oriented; you take initiative and have a sense of responsibility. You are well-organised and able to handle a significant workload. You are eager to learn and have a broad interest in international economic and financial news. In function of your ambitions, you have the opportunity to work in one of the branches or subsidiaries of the Group for a short-term period.
Minimum level of education required : Master (University of Higher Education Long Type)

2026-217 - Service Delivery Manager - SAP

Tue, 27 Jan 2026 07:58:31 Z

Profile : Information and Communication Technologies/Service Owner
Contract type : Permanent
Position description :
At Credendo, the SAP landscape plays a crucial role in our business processes. As a Service Delivery Manager for SAP, you are responsible for the end-to-end management of the SAP applications and associated services. You ensure that the applications function high-performance, securely and in accordance with the business objectives, in close collaboration with internal teams and external partners. You will be part of the SIAM team and work closely with the CCOE manager, the business process owners and project teams. You are the central point of contact for all SAP-related services (ECC, S/4HANA, BW, PI/PO, Fiori, etc.) and monitor compliance with SLAs and KPIs. You coordinate incident, problem and change management for the SAP landscape. You manage contracts and performance of external suppliers and follow up on projects and upgrades. You will ensure continuous service improvement and contribute to roadmap initiatives such as migration to S/4HANA and integration with cloud solutions. You will work with security and compliance teams to ensure that SAP complies with internal and external standards (DORA, ISO 20000, ISO 27001). You regularly report on performance, risks and improvement actions to management.

You have a bachelor's degree (or higher) in ICT or a related field and at least 5 years of experience in service delivery or application management. You have demonstrable knowledge of SAP modules and architecture (ECC, S/4HANA, BW, PI/PO, Fiori). Experience with ITIL processes (incident, problem, change and release management) is a must; ITIL certification is an asset. You have experience with supplier management and following up on SLAs/KPIs. You have strong communication skills and can interact with both technical teams and business stakeholders . You express yourself fluently in English and Dutch or French, both orally and in writing. Knowledge of Hindi and Spanish is an asset for cooperation with international partners. You have an analytical mind and are result-oriented. You take responsibility and think proactively about optimizations and automation. Knowledge of security and compliance requirements (ISO 20000, ISO 27001, DORA) is a plus. Experience with SAP platforms in Microsoft Azure environments is a big asset. Experience in a financial or banking environment is a plus.
Minimum level of education required : Professional bachelor (Higher Education Short Type)

2026-218 - Service Delivery Manager - Infrastructure & Workplace

Fri, 30 Jan 2026 15:29:34 Z

Profile : Information and Communication Technologies/Service Owner
Contract type : Permanent
Position description :
At Credendo, we ensure that our infrastructure and data centre services operate reliably, performantly and securely. These cloud services form the backbone of our ICT environment and are crucial for achieving our business objectives. As a Service Delivery Manager cloud, you will be responsible for the end-to-end management of these services, including the coordination of internal teams and third-party vendors, Nviso and Infosys. You will be part of the Service Integration and Management team (SIAM), which is responsible for supporting end users with quality service throughout the group focusing on communication, continuous improvement, customer engagement and managing the company’s outsourcing partners. >You are the central point of contact for all Azure cloud data center-related services and ensure that the agreed service levels are met. You translate strategic objectives into operational processes and monitor compliance with SLAs and KPIs. You manage the contracts and performance of external suppliers and follow up on changes in the change advisory board and demand Infrastructure board. You ensure continuous improvement of the service. You will work with security and compliance teams to ensure that all infrastructure components comply with internal and external standards You will regularly report on performance, risks and improvement actions to management. You will monitor and optimise the infrastructure budgets within your scope.

You hold a bachelor's degree (or higher) in computer science, engineering or a related field and at least 5 years of experience in service delivery or infrastructure management. You have demonstrable knowledge of data center technologies, network architecture, virtualization in Microsoft Azure environments. Knowledge of security, ITIL Process and compliance requirements (ISO 20000, ISO 27001, DORA) is a plus. Experience with ITIL processes (incident, problem, change and capacity management) is a must; ITIL certification is an asset. You have experience with supplier management and following up on SLAs/KPIs. You have strong communication skills and can interact with both technical teams and business stakeholders . You have an analytical mind and are result-oriented. You show excellent oral and written proficiency in English and have good knowledge of Dutch or French, both orally and in writing. You like to work in a team-oriented environment in which you will cooperate with international partners. Experience in a financial or banking environment is a plus. Holding Microsoft Azure certifications is a plus.
Minimum level of education required : Professional bachelor (Higher Education Short Type)

2026-220 - Junior Accountant

Mon, 23 Feb 2026 09:19:39 Z

Profile : Finance/Accountant
Contract type : Permanent
Position description :
As an Accountant, you will be part of the Finance department of Credendo HQ. By registering the various transactions for the entities entrusted to you, you will contribute to providing all parties involved with a true picture of the capital, the financial situation and results. You will take care of all transactions (Accounts Payable, Purchase Orders, Accounts Receivable, dunning, bank statements, processing of travel expenses, etc.) of Credendo’s entities in the general and/or analytical accounts for the daily follow-up of the transactions of these companies. You will ensure the financial closures (yearly, half-yearly and quarterly) in order to be able to present the accounts within the agreed time frame and in a reliable manner. You will serve as backup for filling out the tax declarations for Credendo’s entities and you will register the entries linked to these declarations (corporate tax) in accordance with the tax legislation. You will contribute to the reports for control bodies and other parties involved in order to comply with legal obligations. You will optimise the SAP accounting tool and update the booking procedures in order to get the best working method and operational tools that meet the requirements. You will provide a variety of administrative support and manage more specific tasks related to the department's activities (e.g. managing cash registers).

You have a Bachelor's degree in accounting. A first professional experience is a plus. You speak and write fluently in Dutch and/or French, and you have a good command of English. You are familiar with the financial and accounting environment, preferably SAP. You like to work with figures and you are accurate in your work. You know your way around computer applications and you’re eager to keep learning. You take initiative and you are able to work independently. You show team spirit.
Minimum level of education required : Professional bachelor (Higher Education Short Type)

2026-219 - Senior Accountant

Mon, 23 Feb 2026 09:19:12 Z

Profile : Finance/Accountant
Contract type : Permanent
Position description :
As a Senior Accountant, you will be part of the Finance department of Credendo HQ. By registering the various transactions for the entities entrusted to you, you will contribute to providing all parties involved with a true picture of the capital, the financial situation and results. You will take care of all transactions (Accounts Payable, Purchase Orders, Accounts Receivable, dunning, bank statements, processing of travel expenses, etc.) of Credendo’s entities in the general and/or analytical accounts for the daily follow-up of the transactions of these companies. You will ensure the financial closures (yearly, half-yearly and quarterly) in order to be able to present the accounts within the agreed time frame and in a reliable manner. You will serve as backup for filling out the tax declarations for Credendo’s entities and you will register the entries linked to these declarations (corporate tax) in accordance with the tax legislation. You will contribute to the reports for control bodies and other parties involved in order to comply with legal obligations. You will optimise the SAP accounting tool and update the booking procedures in order to get the best working method and operational tools that meet the requirements. You will provide a variety of administrative support and manage more specific tasks related to the department's activities (e.g. managing cash registers).

You have a Bachelor's degree in accounting and have minimum 5 years professional experience. You speak and write fluently in Dutch and/or French, and you have a good command of English. You are familiar with the financial and accounting environment, preferably SAP. You like to work with figures and you are accurate in your work. You know your way around computer applications and you’re eager to keep learning. You take initiative and you are able to work independently. You show team spirit.
Minimum level of education required : Professional bachelor (Higher Education Short Type)

2026-216 - Building and Facility Specialist

Fri, 30 Jan 2026 17:04:12 Z

Profile : Procurement and Facility Management/Facility Management Coordinator
Contract type : Permanent
Position description :
As a Building and Facility Specialist, you will organise, coordinate, and supervise the operational management of hard facilities, including electricity, HVAC, building management systems, security, plumbing, and fire prevention. Your day to day activities and key responsibilities: Technical and operational activities You will oversee the technical management of the building to ensure efficient, high-quality service for internal departments and external tenants. You will provide technical management and advise to the other European offices, maintaining service excellence. You will manage technical issues and repairs, ensuring thorough follow-up and resolution. You will update building plans and asset management records, including technical installations and space planning. You will oversee security management of the building, including alarms and access control systems. You will participate in the escalation process for physical security incidents. Compliance and documentation You will ensure compliance with standards, regulations, and specifications for all technical installations and infrastructure. You will administer and monitor building management documentation, such as environmental permits, EPC, and energy audits. You will contribute to the development and review of building management processes and procedures. Together with Building and Facility Manager , you will participate in deciding on and monitoring the budget for hard facility services, ensuring compliance with allocated resources. Maintenance and supplier coordination You will plan and supervise maintenance work, inspections, and tests, in collaboration with external suppliers. You will maintain relationships with external stakeholders to resolve issues and ensure a safe, healthy work environment.

You hold a Master’s degree in engineering or a Bachelor’s degree with proven experience in hard facilities or in a similar role. You have strong experience in building management systems and advanced IT skills relevant to facility management. You are eager to learn and to keep up with new technologies and developments in facility management to continuously optimise your knowledge. You have an analytical mindset and demonstrate accuracy and precision in your work. You show a customer-focused approach, with the ability to guide stakeholders to effective solutions and deliver personalised service. You handle your tasks autonomously and with a high level of professionalism. You are a team player and shows respect for diversity. You adhere to company policies and procedures. You can work with the MS Office suite (Word, Excel, Outlook, etc.) and Knowledge of AutoCAD is an asset. You have good interpersonal skills, and you have good communication skills in Dutch, French, and English.
Minimum level of education required : Master (University of Higher Education Long Type)

2025-213 - Compliance Advisor

Fri, 13 Feb 2026 08:42:31 Z

Profile : Compliance/Compliance Advisor
Contract type : Permanent
Position description :
As an employee in the Compliance department, you play a key role in protecting Credendo's integrity and reputation, helping to ensure that the organisation complies with internal rules, legal requirements and external regulations. Together with the team, you will be responsible for identifying, assessing and monitoring compliance risks, and developing and implementing measures to mitigate these risks. You will independently analyse customer and transaction information using compliance screening tools, provide relevant feedback to the business teams and assign a risk level in line with internal guidelines. You will proactively advise on all questions related to KYC and international sanctions, assessing the associated reputational risks. You will contribute to the development, updating and implementation of compliance policies and procedures, and ensure that they are relevant and accessible to all employees. Together with the team, you will act as a point of contact for compliance-related issues and work closely with colleagues in other entities of the group. You will help monitor relevant EU and Belgian regulations and translate changes into concrete impact for processes and systems within the compliance domain (including AML, international sanctions, GDPR, Solvency II, DORA, etc.) relevant to the credit insurance sector, and support, advise and monitor from the second line the application of the compliance policy within the various entities. You will develop and provide training materials in the field of compliance and are also willing to provide training yourself for the entire staff or for specialised target groups. You will ensure a reliable service by constantly keeping abreast of legal and regulatory developments within the compliance domain. You will support your colleagues within the department to ensure a coherent approach to compliance risks and ensure service continuity.

You have a Master’s degree in Law and at least two years’ experience in the financial sector. You have knowledge of EU and Belgian regulations, naturally stay abreast of regulations and show a strong willingness for continuous development. You have a perfect command of Dutch and/or French and a good oral and written knowledge of English, enabling you to function smoothly in an international environment. You show an interest in and have practical experience working with compliance screening tools in the context of KYC/EDD, sanctions screening, monitoring and testing, and reporting. You have keen analytical skills and can assess complex risks autonomously. You communicate clearly, structured and efficiently with various interlocutors. You are able to transfer your knowledge, including through developing support materials and providing training. You act proactively, accurately and with a high degree of integrity. You enjoy working closely with different teams, while playing a reference role in compliance.
Minimum level of education required : Master (University of Higher Education Long Type)

2025-210 - Facility Assistant (with driver licence B)

Tue, 16 Dec 2025 14:43:04 Z

Profile : Procurement and Facility Management/Facility Management Assistant
Contract type : Permanent
Position description :
Your day-to-day activities: Driving services As a driver, you will ensure safe transport of Executives to and from various locations. You will be responsible for the distribution of important documents in Belgium. You will participate actively in the preparation prior to event and at event with amongst others transportation of equipment. Flexibility in hours performed during event will be key here. You will manage pool cars and executive vehicles: scheduling, lending/return, maintenance, carwash, tire replacement. You will oversee charging stations and parking organisation. Reception desk activities You will participate to reception desk services to: Register and welcome visitors, customers, and suppliers to ensure a positive experience. You will take pictures of the newcomers (internal / external resources) for upload on “who is who” system and badges. Manage internal and external calls in Dutch, French, and English. Participate to in and outgoing couriers, parcels etc. and to receive incoming mail, shipments and deliveries in the building. Provide administrative support. Perform various safety-related tasks.

You hold minimal a high school degree with proven experience in a role as a personal driver and in a similar role. You are holder of a valid driver licence B. You show a service-oriented, flexible, and proactive attitude. You show ability to multitask and prioritize in a dynamic environment. You remain calm and composed under pressure. You handle your tasks with a high level of professionalism and confidentiality. You have good communication and interpersonal skills, and you have good communication skills in Dutch, French, and English. You can work in the MS Office suite (Word, Excel, Outlook, ..)
Minimum level of education required : High school

2025-204 - Treasury Officer

Thu, 19 Feb 2026 16:24:50 Z

Profile : Finance/Treasury Officer
Contract type : Permanent
Position description :
Your day-to-day activities: finance and accounting You will manage the liquidities and carefully plan the revenues, expenses and needs of daily liquidities. This also includes performing weekly and ad hoc payments. You will be in charge of the administrative processing of the transactions linked to the cooperation with banks, including in the context of the investment portfolio, payment card applications, etc. You will be in close contact with various financial institutions and inquire about opportunities that benefit the group. You will inform the Treasury manager of your findings (e.g. placement of cash in term accounts, new financial regulations impacting the group, etc.). You will be in close contact with the Accounting Department to follow up whether the accounting record of the investment portfolio and cash components is correct. You will check the accounting output in SAP. You will participate in various reporting tasks related to investments (checking data, completing data, preparing reports, etc.), both to internal customers (management) and external customers such as auditors, regulators, etc. To do so, you will make use of the various IT programmes available (SAP FICO, BW, etc.). You will analyse new accounting standards or changes to existing standards that relate to the investment portfolio and cash components, and advise the Treasury manager and chief accountant accordingly. You will provide assistance to the entire Finance team and conduct ad hoc research on how certain topics were processed in the accounts (e.g. reinsurance contracts, etc.). To do so, you will consult the various SAP systems and make an analysis. You can communicate your findings clearly and in a structured way to relevant parties. You will be a contact for both internal and external customers: You will be the point of contact for colleagues from the finance and support teams for information about treasury topics. You will be responsible for the administrative process around providing information to internal and external parties, drafting and submitting reports to stakeholders, etc. You will work with the team during the audit process to support the internal and external audits. You will proactively collect documents and evidence of the positions taken, to ensure the various audit processes run smoothly. You will engage in discussion with the auditors. Projects: You will participate in current and future projects and in the testing processes of new systems and tools. You will participate in the preparation of public tenders related to treasury projects and in the analysis of service proposals sent in by potential service providers.

You hold a bachelor’s degree, preferably in an economics- or finance-related discipline. You have a first experience in accounting. Specific experience in treasury is not required. You are willing to learn about financial principles and insurance products. You have good analytical skills and like to work with figures. You are very proficient with MS Office IT-applications, including MS Excel. Knowledge of SAP is a must You work accurately and have a sense for quality. You like to take initiative and work in a structured manner. As a colleague, you can find the right balance between working independently and in a team. You have good social skills, do not shy away from customer contacts and have good communication skills in Dutch or French and English.
Minimum level of education required : Academic Bachelor

2025-201 - Credit Risk Analyst/ Kreditprüfer(in)

Thu, 02 Oct 2025 07:37:05 Z

Profile : Underwriting and Credit Information/Risk Underwriter
Contract type : Permanent
Position description :
Credendo – Trade Credit Insurance offers client-oriented solutions for covering short-term payment risks from its specialized offices in Brussels, London, Paris, Milan, Wiesbaden and Rotterdam. As a Credit Risk Analyst, you will work within the Underwriting and Credit Information department and you will report to the Risk Underwriting team leader. You will gather and analyse all information relevant for the assessment of short-term credit risks. You will assess the creditworthiness of debtors, mainly those located outside Europe. You will decide on possible insurance terms or submit proposals to the credit committee and the management committee. You will be a contact person for existing or potential clients. You will ensure the follow-up of your portfolio by monitoring evolutions in policies and suggested credit conditions on the market as well as evolutions in macro- and microeconomic conditions in the countries where clients of Credendo are active. You will ensure the administrative follow-up of the files in the portfolio and keep the statistics up to date.

You hold a Bachelor’s degree with a relevant experience of minimum 3 years or a Master's degree with a specialisation in economics, finance, law or commerce. You have an excellent knowledge of English and you are fluent in German. Knowledge of additional languages is an asset. You have an international mindset and a good understanding of business environments, for example through your mixed cultural and/or educational background. You are a reliable business partner for your clients by providing advice and guiding them to the most adequate solutions. You have excellent analytical and synthetic skills and you like working with figures. You are able to convince others and to present your analyses and ideas. You are dynamic and result-oriented; you take initiative and have a sense of responsibility. You are well-organised and able to handle a significant workload. You are eager to learn and have a broad interest in international economic and financial news. In function of your ambitions, you have the opportunity to work in one of the branches or subsidiaries of the Group for a short-term period.
Minimum level of education required : Academic Bachelor

2024-174 - Credit Risk Analyst

Wed, 24 Sep 2025 13:44:09 Z

Profile : Underwriting and Account Management/UAM Analyst
Contract type : Permanent
Position description :
As a Credit Risk Analyst, you will assess (insurance) applications related to international trade transactions, conduct financial and qualitative analyses, appraise the political and structural risks and make recommendations on the acceptability of applications in order to obtain tailor-made solutions in line with the customer’s needs and the company’s values. You will submit proposals to decision committees or decide on the acceptance of risks within your decision-making authority. You will develop and manage relations with clients and/or brokers, both domestically and abroad. You will have a wide field of action containing several types of export transactions (such as buyer credit, supplier credit, cash transactions and transactions involving documentary credit, forfaiting and direct financing). Besides your underwriting tasks, you will have the opportunity to work on a variety of in-house projects and to provide technical input for the development of new or revised products. You will work in a team with more experienced colleagues who will guide you through your learning process.

You have a master’s degree in an economics-related field, supplemented with additional training in finance or international trade if possible, or you hold a master’s degree in law with additional training in economics. You have a first professional experience in the financial or insurance sector. You have excellent knowledge of French and you show oral and written proficiency in Dutch and English, allowing you to perform in an international environment, or you perfectly master Dutch with professional proficiency in French and English. You combine a strong analytical mindset with a sense of synthesis and good editorial skills. You are well organised, accurate and able to cope with tight deadlines. You like working autonomously but you also show team spirit. You have a broad interest in international trade, politics, commodity markets and emerging economies.
Minimum level of education required : Master (University of Higher Education Long Type)